Last Updated: June 18, 2026
Welcome to Doran Real Estate app support. Below you'll find information about the app's features, answers to common questions, and how to get in touch if you need help.
About the App
The Doran Real Estate app is a free guide to buying or selling a home in the greater Madison, Wisconsin area. It is open to everyone — no account or sign-in is required.
Buyer's Journey
Step-by-step roadmap from pre-approval to closing day
Seller's Journey
Guide to pricing, staging, listing, and closing your sale
Resource Library
Glossary, guides, checklists, and closing cost breakdowns
Mortgage Calculator
Estimate monthly payments and compare loan scenarios
Neighborhood Insights
Explore 12 communities in the greater Madison area with walk, transit, bike, and safety scores plus school ratings and commute times
Home Match Quiz
Take an interactive quiz to identify your ideal home preferences and share results with Ericka
Frequently Asked Questions
Do I need an account?
No. The app is free and open to everyone. There is no sign-in, no invite code, and no account creation. Open the app and start exploring.
What devices are supported?
The app is available for iPhone and iPad running iOS 17.0 or later, and for Android phones and tablets running Android 8.0 (Oreo) or later.
Is the app free?
Yes. The Doran Real Estate app is completely free. There are no in-app purchases or subscriptions.
Is my data private?
Yes. Your journey path (Buyer or Seller) and checklist progress are stored locally on your device. The app does not transmit them to our servers. The iOS app uses Firebase Crashlytics to send anonymous crash reports and diagnostic data so we can improve stability — no personally identifiable information is included. The Android app collects no data at all. See our Privacy Policy for full details.
How do I reset the app?
To reset all your data and start fresh, delete the app from your device and reinstall it from the App Store (iOS) or Google Play (Android); on Android you can also clear the app's storage in Settings (Apps → Doran Real Estate → Storage → Clear storage). This will clear all saved progress and preferences.
Can I switch between the Buyer's and Seller's journey?
Yes. Tap the small path pill in the top-right corner of any tab (it shows your current path with a circular arrows icon) to flip between Buyer and Seller. Your data on each side is preserved separately, so you can switch back and forth without losing progress.
Troubleshooting
The app is not loading or crashes on launch
Try the following steps:
- Make sure your device is running iOS 17.0 or later (iPhone/iPad) or Android 8.0 or later.
- Close the app completely and reopen it.
- Restart your device.
- Check the App Store (iOS) or Google Play (Android) for available updates.
- If the issue persists, delete and reinstall the app.
Links to listing sites aren't working
The app opens Zillow listings in Safari or your default browser. Ensure you have a working internet connection. If a specific listing link is broken, the listing may have been removed by Zillow.
Contact Support
If you need further assistance or have feedback about the app, please reach out:
App Version: 1.0 · Requires iOS 17.0+ (iPhone/iPad) or Android 8.0+